Ming Chuan University Department of Criminal Justice

Hung, Wen-Ling Assistant Professor was interviewed by AppleDaily	2021/4/3

[Taiwan Railway Derailment] Alleviate anxiety, assign family members and injured 1 case and 1 social worker Hung, Wen-Ling / Assistant Professor, the Department of Criminal Justice of Ming Chuan University The Taiwan Railway Taroko was hit by a falling engineering vehicle in the Daqingshui Tunnel in Hualien. The cause of the accident was investigated by the National Transportation Safety Investigation Commission. According to the latest information from the Ministry of Transport, it was finally confirmed that 50 people died and 175 were injured. This disaster caused major shocks at home and abroad. Crisis intervention orientation, for the dead and injured and injured passengers, how to assist their families to set up a case management center within a limited time, intensive services to provide supportive assistance, and link relevant social resources, so that families in crisis situations can evaluate their families Whether you are in a crisis state and have a high degree of anxiety or pain. First, the responsible agency will set up an emergency response center, assign the responsible social service personnel, 1 case and 1 social worker, as soon as possible to get in touch with the family members of the dead or injured and establish a professional and trusting relationship, and at the same time help the injured themselves and their families alleviate anxiety Emotions and set out to evaluate their physical and mental state. Social service personnel need to focus on the current problem (ie, crisis events), so they need to understand and judge the family of the deceased or the injured themselves and their families. At present, the main demand is different service procedures. For example, follow-up services for the family of the deceased, such as: interim, after-effects treatment, psychological consultation, life reconstruction, etc.; follow-up services for the injured themselves and their families, such as: medical needs, psychological needs, financial needs, etc. At the current stage, the death and injury of the Taiwan Railway Taroko and their families are in a state of vulnerability. If other stressful incidents occur at this time, it may cause the family to fall into a crisis situation. Therefore, the relevant judicial and social The political, psychological, and victim protection groups should assist the dead and injured and their families with various judicial assistance, medical treatment, financial assistance, and psychological counseling in crisis management as soon as possible; however, special attention should be paid to the cooperation of the case during the service process. And individual demand status to provide an appropriate mode of treatment.

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