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Teacher Wang, Po-Chi was interviewed by Public Television News Network 2023/11/2   
 
Teacher Wang, Po-Chi was interviewed by Public Television News Network: Migrant Workers Are Cancelled and Their Door Number Demands to Find a Person to Transfer Ownership to Asia Pacific Telecom: Non affiliated stores have reported the case
CHEN,KUAN-HSUN, CHEN,CHANG-WEI /Taipei Report Release time: 2023-11-02 19:31 Update time: 2023-11-02 20:29
Asia Pacific Telecom, which is about to merge with Far Eastern next month, has now revealed that its mobile phone number has been disconnected. After reporting to the store, users are also required to find a Taiwanese person to transfer their account before resuming use. However, Asia Pacific stated that the response was not from its affiliated stores, but from abnormal situations such as the communication bank's suspected double verification not being implemented, and the applicant not holding a SIM card, which led to the termination of the store number first. It has also reported the case to the police. As for the handling of defects by service personnel, it is emphasized that it is communication bank personnel, not Asia Pacific employees.
Due to the failure to implement user identity verification, Asia Pacific Telecom was fined 4.5 million by NCC. Eight months have passed, and now Asia Pacific has revealed that the monthly rental account for migrant workers has suddenly been cancelled. The store has reported that not only are they unable to pay the fees, but they also need to find a Chinese person to transfer their ownership in order to restore their use.
NCC spokesperson Weng Baizong said, "For the Asia Pacific migrant worker headcount case, Asia Pacific Telecom has a reward, and NCC will urge the operator to handle it according to the contract
Asia Pacific issued a clear response and found that there are suspected communication banks that have not implemented double certification verification. Only those who hold SIM cards and apply for different cards will terminate their account numbers first. The subsequent series of responses are all caused by the service behavior of communication bank personnel, not their own employees. The relevant abnormal situation has also been reported to the telecommunications investigation team.
It is tentatively scheduled to merge with Far Eastern on December 15th, and now the Asia Pacific region is causing waves.
Far Transmission only stated that the two telecommunications companies are still different public institutions and will not respond.
If the communication bank proves to be true, it may not only fail to implement customer risk management mechanisms, but also become an accomplice to the fraud group.
Wang, Po-Chi, associate professor of the Department of Criminal Justice of Ming Chuan University, said, "It's just to improve performance without actually implementing identity checks, which may lead to a surge in some so-called headcount numbers. That even means that in some relevant regulatory agencies, if necessary, we may need to conduct some so-called inspections or spot checks from time to time to reduce the occurrence of catching up in the future
Although NCC requires the strengthening of KYC guidelines, some telecommunications companies also require applicants to take photos and retain images for initial door number applicants, scholars remind that relevant units such as telecommunications agencies should also strengthen the spot check mechanism.

 
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